The trusted removers in Cairns

Whether you are moving house or moving office, you are going to need a company that you can trust to get the job done properly and safely. Here at M.E.M Removals & Storage, we can do just that, and have many years of experience in helping the people of Cairns move. Our team are dedicated, hard-working and offer a personal service that makes your move easy.

Local

Moving locally is based on an hourly rate and every move is different depending on your circumstance. Most local moves require an uplift and delivery all in one day, however occasionally there may be a need for short term storage until your new property is ready. Other moves require specialised equipment for moving furniture over balconies or handling large heavy items such as pool tables, spas or pianos. We may also need to consider the access to your property such as steep driveways, overhanging trees, stairs or high rise properties with limited access to lifts or loading zones.

There are many situations to consider and one of our friendly and helpful consultants can offer advice and cost effective solutions to meet all your individual needs. We have a great range of services, but regardless of which service you choose, you can be sure that it will be done with the utmost care and attention.

Interstate

Interstate removals are based on volume and the number of cubic meters in the total consignment. For a small consignment, you can provide a list either over the phone or via email detailing the list of furniture or items to be moved and we can calculate the volume and price instantly based on the list provided.

However, larger consignments, such as a full household of furniture can be more complicated and we suggest a home visit to determine the actual volume of furniture to be moved. This is a more accurate assessment and avoids any variance on the day of uplift allowing you to budget in advance for the total cost of the move. It also allows us to view any heavy, fragile, expensive or antique items that may require special packing or handling prior or during the transportation of your furniture.

You can book a free, no obligation onsite quote in the Cairns area, at a date and time convenient to you.  Call today to make an appointment with one our helpful consultants. Our prices are competitive and we offer a value for money service at rates you can afford.

Our team of efficient, friendly and professional removalists take pride in their work, making your moving experience as stress free as possible.

Business Relocation

Regardless of what industry you are in, we allocate you a personal representative who will plan your move from start to finish, taking into consideration your specific needs and requirements.  

Our focus is on completing your relocation in a timely manner, ensuring a smooth transition with minimal disruption to your business and staff.  We will consult with your Project Manager to coordinate the move, taking into consideration; deadlines; IT requirements; Telephone and Internet connection; dismantling and assembling office furniture; supply of cartons and packing materials; and moving specialised equipment.

Our fully trained staff have the experience to handle a variety of commercial moves, ranging from large corporate relocations to small office moves.  Whether your move is large or small, you can trust M.E.M Removals & Storage to get the job done in a safe and professional manner following workplace health and safety requirements and company policy and procedures.

Packing

On every removal performed, we include: –

  • protective furniture pads
  • plastic covers for mattresses of all sizes, sofa’s, armchairs and dining chairs
  • Porta robes for clothing

A range of cartons can also be supplied for TVs, artwork and bicycles or bubble wrapping for special items.

Some customer require an uplift and delivery only, packing their own individual belongings into cartons ready for their moving day. However, depending on the time factor involved or the amount of budget you have available to spend, we can offer a full or partial pre-packing service.

A full pre-packing service includes the supply of all cartons and packing materials to wrap and place individual items such as kitchenware, ornaments, books, towels, bed linen and any other household items into cartons ready for loading on the day of your move.

Packing your own home can be time consuming and tiresome, we understand that moving house is already stressful enough, allow our team of well-organised and professional staff to handle all your packing needs.  Special attention is given to fine china, glassware, artwork, grandfather clocks, collectables and antiques.

This option allows you to either sit back and relax or use your time more effectively to arrange other important matters such as: –

  • Disconnect phone and electricity
  • Redirect mail
  • Notify bank of your change of address
  • Change your address on license and registration for vehicles
  • Change of Schools for children   
  • Cleaning property and mowing lawn

A partial pre-packing service involves packing all breakable and fragile items only such as kitchenware, glassware, fine china, artwork and ornaments etc. Other non-breakable items such as books, Tupperware, towels, bed linen and clothing can be packed by you prior to the moving date.

This option gives you peace of mind knowing fragile items have been packed safely and securely in specific cartons designed for moving.

WE SELL CARTONS & PACKING MATERIALS

Moving house or just tidying up the garage?

We supply new and used cartons and offer a full range of packing materials to our customers such as moving blankets, tape, paper, bubble wrap and plastic covers for mattresses and lounges. Available to purchase during business hours, Monday to Friday 8am – 5pm. You can find us located on the corner of Spence and Aumuller Streets, Bungalow, Cairns.

INSURANCE

We recommend that you consider taking out insurance for removals and storage.

We know how much you value your possessions and M.E.M Removals and Storage take the greatest care when moving your belongings. However, accidents can happen and there are outside forces beyond our control that need to be considered during transit such as weather, vibration, shock, pressure and movement.

We can help protect your goods and furniture against unforeseen circumstances with a great range of insurance options. This means that if anything happens to any of your goods, they will be replaced or repaired. We can help you determine the right value for your insurance, and show you some very competitive rates.

Types of Cover:

Full Cover insures loss or damage to the insured goods during transit from any external cause including accidental damage during packing, loading and unloading by the removal company or its representatives. However, regardless of which cover you select, goods packed by you are insured only for restricted cover.

Restricted Cover insures loss or damage to the customer’s goods during transit resulting from:

  • fire and explosion;
  • lightning, flood;
  • overturning and/or derailment of conveyance;
  • collision of vessel, aircraft or conveyance;
  • crashing or forced landing of aircraft; stranding, sinking, or contact of vessel with any external object other than water;
  • entry of water into any vessel, hold, container liftvan or place of storage;
  • discharge of goods at a port of distress;
  • jettison of goods from a vessel;
  • theft, pilferage or non-delivery of an entire package or item.

Arranging your insurance with us is a simple process, that can be arranged quickly by contacting one of our consultants prior to your move.

CAR TRANSPORT

As part of our personal service, we offer a car carrying service with a reliable and trusted service provider who provides an effective interstate vehicle delivery service across Australia.

There are depots in all major cities around Australia, so you can choose from a door to door service where your vehicle will be collected from your home address and delivered to your new home or a depot to depot service where you can drop off and collect from a depot situated near your nearest location. Your vehicle will also be protected against accidental loss or damage up to a value of $60,000.

When you calculate the cost of the journey and potential risk to both the vehicle and driver, you should consider letting a professional move your vehicle, just as you do for moving your furniture.

All work performed is subject to M.E.M Removals & Storage conditions of contract, please take the time to read carefully.